My experience was really bad. Bought a Mercedes ML500 W164.
On the description all it said is minor dents and scratches and car runs fine no service history. I do live in a different state from where the car is so i got it delivered interstate using CEVA. I take the car from them and as soon you put in drive and try to move it starts slipping in and out of gears and it goes to limp mode only using 2nd gear if it manages to hold into it. Keep in mind even if I managed to go there and inspect the car there are no test drives meaning I would have had no way to find out that transmission is stuffed.
Luckily I have a mate that is a transmission mechanic and given that I did the labor to pull it off and put the transmission back on the car it only costed me $2000 and 3 months to fix it. Really bloody disappointed.
Product or Service Mentioned: Mercedes Benz Car.
Reason of review: Damaged or defective.
Monetary Loss: $1625.
Preferred solution: Let the company propose a solution.
GraysOnline Cons: Lack of accurate information, Leaving of a deal breaking detail.