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Our experiment was to see how dodgy graysonline really is. We bought 4 cars. Then had them inspected.All majorly mis represented. Photos taken at just the right angles to minimise or not show dents. Condition reports are misleading and vague on purpose. So called...
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1.0
Dandenong South, Victoria County
Product
#1067080
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I buy a car in graysonline auction 2097 mazda 3 interstate on basis of its discription from nsw Arendell park branch, they miss represent the car in discription as they always do, drive it down just 4 kilometer and its broke down tow it to mechanic to Greenacres and...
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Product
#1059887
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Graysonline - Car

Don't rely on their description, obvious defects are not disclosed, this is either deliberate or the person performing the review is so unqualified they should not be anywhere near a car.
1.7
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Advertised vs Delivered
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Website
#1047263
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Grays tells you that there is an expiry time on an auction item. I was bidding thinking that the item was going to close and found that I was still bidding five minutes past the auction closing time. Grays, why bother having an expiry time at all!!!!!!!! You may have...
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1.0
#1021035
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I recently bought few trucks off these guys from a major company liquidation. One of the trucks listed a blown turbo, no battrey power and a non goer. Approx repair bills 13k. So i buy it and assuming wat thy listed be correct, flew all the way frm syd to mackay to put...
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Anonymous
Anonymous

Car descriptions are inaccurate, bought car, has major mechanical issue that would have been obvious on startup.Don't rely on their descriptions, they either don't disclose pr...

Product
#1012067
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Graysonline Customer Care Review

Staff very rude cold nothing there. Will not go back.
2.3
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#999306
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I won the auction but had an expired credit card that was linked with the account. At the time of login this was not checked. It public holidays and I was not checking email often. After sending me Invoice (for the item I wont) and an follow up email (that payment cant...
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2.5
#984043
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I won an auction for a PS4. After it was delivered, I plugged the console but the remote controller never paired with the console... I even checked with a different remote (Brand new) and it never paired either so clearly the console was damaged. I proceeded to return...
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#980840
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I purchased a car from Grays Online with the information provided on the website. A friend of mine called me after the auction to say that the car engine light was on, the engine was misfiring and the car is not drivable. The person selling the car bough the lemon from...
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Anonymous
Anonymous

LODGING COMPLAINT THROUGH NSW FAIR TRADE ATM

Product
#977097
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Graysonline Shipping Service Review

I buy two boxes of wine my money was take it and now 4 weeks later I don't have wine or money. Graysonline are real scumers very dissapointed with they service. I will never ever deal with this bastards again. *** *** Scumb is the best way to describe them
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#975784
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