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Purchased a $6500.00 barbeque from them and when I got it home and unpacked it one of the main stainless cabinets was from a different model and did not fit at all. So far I have had dozens of emails with Charlene ( I don't actually think she exists ), countless phone...
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1.0
Lidcombe, New South Wales
#1096576
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I bought a 2012 Holden Cruze off grays online in Sydney. It looked great, minimal scratches or dents. Had been serviced regularly etc. i didn't have any mechanic friends in Sydney so I took the risk buying it without gettin a mechanic to check it first. I loved the...
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2.3
I didn't like
  • Product quality
  • Being messed around
  • Being messed around and lied to
#1088704
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I've had reasonable experiences in the past, but recent purchases were very disappointing. Their product descriptions are reliably INACCURATE and/or LAZY. Buying from interstate, pre-inspection wasn't really a viable option, so I went with the description, 'used', and...
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2.6
I didn't like
  • Lazy item descriptions
#1080252
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Purchased used vehicle which contained a description stating car in good condition. Had it picked up by transporter, driver who loaded it on his truck said it has obvious mechanical issues. Had car diagnosed with over $9,000 worth of faults making it only worth scrap...
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Anonymous
Anonymous

I have looked at them for cars but always hesitated. Now I know I was right to avoid temptation.

1.0
Product
#1070466
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Our experiment was to see how dodgy graysonline really is. We bought 4 cars. Then had them inspected.All majorly mis represented. Photos taken at just the right angles to minimise or not show dents. Condition reports are misleading and vague on purpose. So called...
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1.0
Dandenong South, Victoria County
Product
#1067080
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I buy a car in graysonline auction 2097 mazda 3 interstate on basis of its discription from nsw Arendell park branch, they miss represent the car in discription as they always do, drive it down just 4 kilometer and its broke down tow it to mechanic to Greenacres and...
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Product
#1059887
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Graysonline - Car

Don't rely on their description, obvious defects are not disclosed, this is either deliberate or the person performing the review is so unqualified they should not be anywhere near a car.
1.7
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1047263
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Grays tells you that there is an expiry time on an auction item. I was bidding thinking that the item was going to close and found that I was still bidding five minutes past the auction closing time. Grays, why bother having an expiry time at all!!!!!!!! You may have...
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1.0
#1021035
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I recently bought few trucks off these guys from a major company liquidation. One of the trucks listed a blown turbo, no battrey power and a non goer. Approx repair bills 13k. So i buy it and assuming wat thy listed be correct, flew all the way frm syd to mackay to put...
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Anonymous
Anonymous

Car descriptions are inaccurate, bought car, has major mechanical issue that would have been obvious on startup.Don't rely on their descriptions, they either don't disclose pr...

Product
#1012067
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Graysonline Customer Care Review

Staff very rude cold nothing there. Will not go back.
2.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#999306
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