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This is the second time that Graysonline have pulled this stunt. They provide a freight and insurance price prior to your bid being successful and then add $30 or $50 extra to the actual invoice. This is a scam.
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Anonymous
Anonymous

Exact same thing happened to me on Friday. I get an invoice for $109. For my item, then a second invoive for $169 with a delivery charge that i didnt request or want.Customer ...

1.9
#924762
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I bought a watch from Grays listed as a Rolex Daytona Winner 1992. Now Grays listed this watch with another, a Seiko and said that authenticity could not be guaranteed. However Grays have sold Hundreds of Rolex watches in the past and as well as thousands of other...
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#897731
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They will always protect their vendors and dont give a flying F***k about the buyer ... *** items that are faulty & then wont refund and expect you to pay for postage .. Or pick up and faulty and tell you you have to take it back ... what the *** is our time worth you...
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2.0
Eastwood, New South Wales
#882796
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Not a user of Grays, but was directed by friends to Grays for a ride on mower. I bid up to (what I thought) was closing time, (actually sat by the computer till the last second, and then some) but it turns there is a 10 minute past their closing time to lodge a bid and...
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Scoresby, Victoria County
#869820
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I also bought a Lenova Yoga 3.14 laptop from Grey's as a DEMO model. I had some problems with charging then went over seas for three weeks got back still had problems. Went to a technician and he said its a battery charging problem and the product is faulty. So I have...
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I didn't like
  • Product quality
  • Customer service
  • Complaint policy
#861192
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I purchased two laptops late last year and early this year. there are several keys don't work on one. The other one is even worse, the charger does not work, I have to wait for 4 weeks for the replacement, after I have chance to charge the laptop after my overseas...
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2.9
Product
#825833
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Contact & a quick pleasant outcome is Non existent with Grays, normally deliveries go fine but my last wine delivery hasn't & now 2 weeks later nothing has happened, don't expect an easy pleasant experience dealing with the Grays staff, my latest attempt I phoned after...
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Rosebery, New South Wales
#825151
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I have been lucky with what I have bought on Grays but I am not a fan of this site with what I have seen and now that its popularity has soared I thought I would share my experiences. Pricing Estimates Do not get caught believing that if Grays say an item has an RRP of...
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Anonymous
Anonymous

Be VERY VERY careful about cars from Grays . They specialise in off loading cars that cannot be tested.

1.2
I liked
  • Buying online
I didn't like
  • Customer service
  • Product quality
#772181
Reply to reviews
Graysonline - Lenovo Laptop from Grays online
I bought a Lenovo laptop from Grays on line few weeks ago. When it arrive it came with wrong power adapter. The adapter was out dated and not match with the socket in the computer. Even the serial number was taken off from the laptop label (see photograph) and...
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1.7
I liked
  • Do not
I didn't like
  • Customer service
#730414
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I bought a product online through an auction with a voucher offering a reduction in the price. In the end they refused to give me the discount and refused to refund the purchase. They ask you to put the credit card details in before bidding on an item and then take the...
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1.0
Lidcombe, New South Wales
I liked
  • Buying online
I didn't like
  • Complaint policy
#717863
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