filters
state:
Show
city:
Show
product:
Show
Show

Graysonline - Poor misleading

NEVER NEVER NEVER BUY FROM GRAYONLINE .PLEASE NEVER BUY FROM GRAYNEVER NEVER NEVER BUY FROM GRAYONLINE .PLEASE NEVER BUY FROM GRAYONLINE.THEY RIP YOU OFF.ONLINE.THEY RIP YOU OFF.{{Redacted}}
#1279820
Reply to reviews
Show

Graysonline - Good service

Picked up a car all was good
3.8
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1275001
Reply to reviews
Graysonline - Mislead By Poor and incorrect description. Buyer Beware.
Purchased a Laptop from Grays online. 1st thing they did was automatically direct debited my credit card as soon as I won the item. This would be ok if they didn't charge a $12 fee for charging my credit card. 2nd the item was listed as Reconditioned and stated there...
Read more
1.4
Bohle, Queensland
I liked
  • Range of products offered
I didn't like
  • Poor customer service
  • Incorrect listings
  • Customer service poor turn around time
#1266175
Reply to reviews
Show

Graysonline - Where did my product go

Tried to pickup product, grays couldn’t locate, wouldn’t return calls
#1239016
Reply to reviews
Graysonline - Faulty product that wasnt fixed under warranty
Graysonline - Faulty product that wasnt fixed under warranty
I purchased a laptop from Graysonline. It was faulty. The screen was intermittantly flashing and the display is obviously not working. I contacted their customer service department to advise them of the problem. My product is covered under a 12 month warranty. They...
Read more
Anonymous
Talia

Update - I sent the laptop back hopefully for the second try at repairs. After over a month with no updates, I contacted them again and again to ask for the status. Politeness...

Anonymous
Tslia

Still ongoing bullshit.I eventually got the laptop back and it was still faulty.I asked for a refund.They told me to send it back again.I'm not holding my breath.

1.5
#1213025
Reply to reviews
Purchase 1. Bought a vehicle drove 2.5hrs to pick up arrived at around 2pm didnt collect for 3hrs was told i need to come back the next working day, drove the vehicle down the road to load it since they where so over run and understaffed. Got aroad worthy inspection...
Read more
1.8
#1188027
Reply to reviews
I purchased two LG smart TVs from Greysonline. Both were delivered and faulty. After speaking with Customer Support, they were returned to Sydney where they were to be repaired under warranty. I was told the turn around would be 3-5 business days! Six weeks later I'm...
Read more
2.0
I didn't like
  • Anything about my experience with greysonline
  • Being messed around
#1184576
Reply to reviews
Show

Graysonline - Absolutely terrible

Bought a car at auction,after hiring a trailer and travelling to Sydney for pick up,the car could not be moved as the wheels were seized,so I was offered a refund as it should have been advertised as a non runner,three weeks later and about 20 phone calls still no refund, you will then be given the run around pass the buck and so on never again will I buy anything from GraysOnline
Minto, New South Wales
Product
#1184392
Reply to reviews
Together with 20 or so customers waited for for over an hour for pickup at Grays Dandenong warehouse. Many left to return another day. I could not do that after driving for an hour to get to the far-flung warehouse. Staff run off their feet but too afraid to tell the...
Read more
#1164347
Reply to reviews

Contact Graysonline

Mailing Address:
GraysOnline
376 Newbridge Road
Moorebank, New South Wales 2170
Australia
Phone:
+6 129 105 8000
More
in december i was bidding on 2 seperate holdens utes one was a 2005 and the otherone a 2006 the 2006 ute was sold to a person in airlie beach the bidding stopped at 3.000 dollars i was bidding for my nephew he couldnt afford any more so i bid for the 2005 and won when...
Read more
Hamilton, Queensland
#1148377
Reply to reviews