Product: Graysonline Customer Care Clear all filters (6 of 6 reviews match)
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1.0
Details
I won an auction for an outdoor setting. Although it was pick up only item, they have charged me with an extra 30$ shipment and handling cost. Then I have sent an email to collect me item as they indicated you have to book the pick up 48 hours. It was one day before...
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#1432598 Review #1432598 is a subjective opinion of poster.
Service
Graysonline Customer Care
1.0
Details
GraysOnline - Grays misleading advertisement
GraysOnline - Grays misleading advertisement
GraysOnline - Grays misleading advertisement
GraysOnline - Grays misleading advertisement
GraysOnline - Grays misleading advertisement
GraysOnline - Grays misleading advertisement
GraysOnline - Grays misleading advertisement
GraysOnline - Grays misleading advertisement

Update by user Dec 06, 2018

I’ve spent some time looking into this matter for you, as discussed over the phone last week, given we offered inspection and listed this unit correctly (Inspection of the assets is highly recommended. Bids on assets in this sale should be made based on your inspection...

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#1417000 Review #1417000 is a subjective opinion of poster.
Service
Graysonline Customer Care

GraysOnline in Sydney, New South Wales - Car bought in online

1.5
Details
I was bought online car from VIC auction and all payment process was done I arrange to pick VIC to NSW with carrier pay $565 and all be arranged then gays team was call me car was canceled sale auction luckily I was call back carries who arrange to pickup full refunded GraysOnline say sorry that it what is costumer care and service that bad Should review sale number 00013431959 now my money will refund take time as they say , when Costumer false they will deduct money
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#1379686 Review #1379686 is a subjective opinion of poster.
Service
Graysonline Customer Care

Graysonline Customer Care Review

2.3
Details
Staff very rude cold nothing there. Will not go back.
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#999306 Review #999306 is a subjective opinion of poster.
Service
Graysonline Customer Care
Reason of review
Poor customer service
2.5
Details
After sending me Invoice (for the item I wont) and an follow up email (that payment cant be processed), Graysonline decided to cancel the Invoice and re-auction the item. I updated the card details (in 2 days to make a payment) but customer service says its late as...
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#984043 Review #984043 is a subjective opinion of poster.
Service
Graysonline Customer Care
Reason of review
Problems with payment
Loss
$62
Preferred solution
Deliver product or service ordered
2.2
Details
They will always protect their vendors and dont give a flying F***k about the buyer ... *** items that are faulty & then wont refund and expect you to pay for postage .. Or pick up and faulty and tell you you have to take it back ... what the *** is our time worth you...
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#882796 Review #882796 is a subjective opinion of poster.
Service
Graysonline Customer Care
Reason of review
Poor customer service
Loss
$75
Preferred solution
Full refund

Contact GraysOnline Customer Service

Mailing Address:
GraysOnline
376 Newbridge Road
Moorebank, New South Wales 2170
Australia
Phone:
+6 129 105 8000
All GraysOnline Contacts

GraysOnline Reviews

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