Product: Graysonline Car Bidding Clear all filters (10 of 10 reviews match)
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1.0
Details
Bought a 2010 Holden Cruze by auction on Thursday for $3600 with no issues identified in the ad. Words ‘good for age and kms’ actually appeared in the ad. Picked it up on Tuesday after the October long weekend from Hamilton North. Got blueslip done around the corner at...
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Review
#1675485 Review #1675485 is a subjective opinion of poster.
Service
Graysonline Car Bidding
Cons
  • Questionable selling practices
  • Unconscionable practices
  • Misleading information and no remorse
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Full refund
Tags
  • Engine Failure
  • Engine Damage
  • Faulty Transmission
  • Transmission Breakdown
1.0
Details
Advertised a car with a service history and body in good condition. Their photos could not be expanded on a phone only on a pc. On pick up car has panel damage that should have been listed in the description and hasnt been Also no service history at all. Vehicle had an...
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1 comment
TastefulElectricEel304
#1761422

same thing happened to me they said my tow truck damaged it

Review
#1654778 Review #1654778 is a subjective opinion of poster.
Service
Graysonline Car Bidding
Pros
  • Variety of goods
  • Good delivery times variety of new and used goods
Cons
  • Not providing reasonable descriptions avoiding legal obligations
Reason of review
Not as described/ advertised
Loss
$4500
Preferred solution
Full refund
1.0
Details
The lemon car I purchased on false pretences as it was not advertised correctly is still in GraysOnline . I have had nothing but bad experiences and it should not be allowed . I bid on the car in qld and when it came to Adelaide it was not the car advertised. As you...
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Review
#1621927 Review #1621927 is a subjective opinion of poster.
Service
Graysonline Car Bidding
Cons
  • Sale faulty cars for dodgy peoples
  • Selling lemons and not the real description
  • Ignorance to pre-checking the cars on sale
Reason of review
Not as described/ advertised
Loss
$12
Preferred solution
Full refund
1.0
Details
Bought the 2010 car based on photos and their comments. Didn't go down to jandakot to start it up. On driving it home after collection, the oil is leaking from the timing cover onto the header, the clutch thrust bearing is stuffed, and the tyres are bald. Has a service...
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1 comment
Anonymous
#1736477

Don’t be surprised, they have their own dealers and friends in the business. They already know what’s exactly wrong but hide it in such a way with sexy photos and fake books.

Review
#1587478 Review #1587478 is a subjective opinion of poster.
Service
Graysonline Car Bidding
Reason of review
Damaged or defective
Loss
$2500
Preferred solution
Full refund

GraysOnline - Dishonest and careless

1.3
Details
I placed an online bid on a vehicle that they described as being in good condition but with a rattle when the engine turns over. I went to their yard to have a look at the vehicle and was told that I couldn’t and the motor is stuffed and won’t turn over. I had an AutoBid in place which was $2500 more than my current winning bid so I asked I could retract my AutoBid and leave my current winning bid in place and was told “no chance”. Totally conned and they wouldn’t even let me see what I had got myself in for. They should be shut down.
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Review
#1505223 Review #1505223 is a subjective opinion of poster.
Service
Graysonline Car Bidding
Reason of review
Order processing issue

GraysOnline - They have no idea

1.9
Details
I have an ongoing issue with a vehicle I bought the bill in repairs is just going up now it's up to $6900 the latest response from management is there was a picture showing the issue but little do they know that same warning light is the handbrake light as well You may think your buying a cheap car but you will pay for it in the end. "Buyer be warned"
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Review
#1467555 Review #1467555 is a subjective opinion of poster.
Service
Graysonline Car Bidding
Pros
  • Cheap cars
Cons
  • Hidden costs in repair
Reason of review
Not as described/ advertised
Loss
$6900
Preferred solution
Let the company propose a solution

GraysOnline - Greys online BAD.

1.5
Details
Hi. I just picked up a Mondeo I won on the Greys online auction. As you can't pre test drive I presumed it would drive around fine. Not so. By the time I got home the transmission shudder and slip was quite substantial. I'm no mechanic and thought that perhaps it was low on fluid. My research tells me it would cost thousands to fix. Thousands I don't have. I'm very stressed. If someone could help me to understand what my options are. Can I return it? Will I get full refund. Surely they must be able to do something. Please help. Cheers.
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Review
#1463082 Review #1463082 is a subjective opinion of poster.
Service
Graysonline Car Bidding
We bought a car from Grays, on delivery we found that the car had no engine oil. Does grays even don't check the engine oil of the car and it was not advertised as well. That is unprofessional and to some extent done on purpose to sell the car at a dearer price then...
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Review
#1356806 Review #1356806 is a subjective opinion of poster.
Service
Graysonline Car Bidding
Cons
  • Ignorance to pre-checking the cars on sale
Reason of review
Damaged or defective
Loss
$4000
Preferred solution
Full refund

GraysOnline - Good service

3.8
Details
Picked up a car all was good
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Review
#1275001 Review #1275001 is a subjective opinion of poster.
Service
Graysonline Car Bidding
Reason of review
Good quality

Contact GraysOnline Customer Service

Mailing Address:
GraysOnline
376 Newbridge Road
Moorebank, New South Wales 2170
Australia
Phone:
+6 129 105 8000
All GraysOnline Contacts

GraysOnline Reviews

  1. 44 reviews
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  5. 0 reviews
GraysOnline reviews
Graysonline removed winch 3 days before the auction ended then told me that I was bound to my bid even though I bid on it with winch(just over $7300 ). Fortunately I did not win auction but I found their attitude very dishonest to think that they can fundamentally...
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Review
#955644 Review #955644 is a subjective opinion of poster.
Service
Graysonline Car Bidding
Reason of review
Bad quality