Advertised a car with a service history and body in good condition. Their photos could not be expanded on a phone only on a pc.
On pick up car has panel damage that should have been listed in the description and hasnt been Also no service history at all. Vehicle had an oil change invoice shortly prior to auction thats the so called service history. As usual quoting all the terms and conditions you are forced to button agree so as to bid. Glossing over the wrong information as opinion of the assessor and refusing to refund and re offer for sale with correct information.
This mob have to be drliberately doing this. They wont give names of responsible managers to talk to. The car remains there according to accc they have insentified bidding using misleading information. Pursue these mongrels if it happens to you.
Comain to the accc. They have a file of consumer complaints they will go after them
Product or Service Mentioned: Graysonline Car Bidding.
Reason of review: Not as described/ advertised.
Monetary Loss: $4500.
Preferred solution: Full refund.
GraysOnline Pros: Variety of goods, Good delivery times variety of new and used goods.
GraysOnline Cons: Not providing reasonable descriptions avoiding legal obligations.