Contact GraysOnline Customer Service
GraysOnline Phone Numbers and Emails
Customer Service:
-
+61 130 020 3456Accounts Receivable Team
Headquarters:
-
+6 127 908 1700Moorebank NSW
Locations:
-
+6 145 800 2138Northern Territory (Brett Garnett)
GraysOnline Emails:
Legal
customerservice@grays.com.au
Contact Information
GraysOnline Website:
GraysOnline Help Center:
Corporate Office Address:
GraysOnline
376 Newbridge Road
Moorebank,
New South Wales
2170
Australia
Fax:
+61 2 9105 8155
How Good is GraysOnline's Customer Service?
Summary of GraysOnline Customer Service Calls
180
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GraysOnline?
Payments and Charges Question:
- “Payment not received”
- “Payment”
- “Pay an invoice”
Account Question:
- “I am trying to get my account open”
- “Can't login”
- “I just want to know why my account has beensuspended 'll”
Shipping and Delivery Question:
- “Delivery”
- “My delivery of wines”
- “Missing part of delivery”
Request for Information Question:
- “Question on Second Party being involved”
- “Checking on a delivery that has not arrived”
- “Verification”
Return/ Replace Question:
- “Replacement invoice”
- “Waiting on replacement bracelet. Ticket number 142447”
- “Return goods”
Product/ Service Question:
- “Greys app is not working”
- “I thought this set of drawers was fully assembled”
- “I want to buy a car and have a licence but waiting for photo in mail. Can i still bid.”
Activation/ Cancellation Question:
- “I need to cancel a payment that was automatically taken from my account and have a new invoice issued allowing my $40 voucher to be used”
- “Cancel purchase”
- “Cancel autobid”
Refund Question:
- “Refund Claim”
- “No refund after two weeks of their stuff up”
Website/ Application Question:
- “Your site won't accept my email address”
Cards Question:
- “Cannot add credit card”
Other Question:
- “Selling my deli”
- “My car is still registered in the sellers name”
- “Because I won bid and was outbid after auction closed and have photos to verify”
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GraysOnline