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Purchased used vehicle which contained a description stating car in good condition. Had it picked up by transporter, driver who loaded it on his truck said it has obvious mechanical issues. Had car diagnosed with over $9,000 worth of faults making it only worth scrap...
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1.0
Product
#1070466
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Our experiment was to see how dodgy graysonline really is. We bought 4 cars. Then had them inspected.All majorly mis represented. Photos taken at just the right angles to minimise or not show dents. Condition reports are misleading and vague on purpose. So called...
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1.0
Dandenong South, Victoria County
Product
#1067080
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I buy a car in graysonline auction 2097 mazda 3 interstate on basis of its discription from nsw Arendell park branch, they miss represent the car in discription as they always do, drive it down just 4 kilometer and its broke down tow it to mechanic to Greenacres and...
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Product
#1059887
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Graysonline - Simple Review #1476969680
Graysonline - Simple Review #1476969680
Graysonline - Simple Review #1476969680
1/3

Graysonline Advertisement Review

Graysonline
#940006
1.8
Details
Advertised as and I bought an inner spring mattress and when I went to pick it up it was inflatable. I have no item or refund. Customer service is awful.
Comment
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Warranty

Palermo Double Bed Mattress Review

Graysonline
#940005
They won't refund an item I bought. Auction stated inner spring mattress and it was inflatable. Shocking customer service
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Grays tells you that there is an expiry time on an auction item. I was bidding thinking that the item was going to close and found that I was still bidding five minutes past the auction closing time. Grays, why bother having an expiry time at all!!!!!!!! You may have...
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1.0
#1021035
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I recently bought few trucks off these guys from a major company liquidation. One of the trucks listed a blown turbo, no battrey power and a non goer. Approx repair bills 13k. So i buy it and assuming wat thy listed be correct, flew all the way frm syd to mackay to put...
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Anonymous
Anonymous

Car descriptions are inaccurate, bought car, has major mechanical issue that would have been obvious on startup.Don't rely on their descriptions, they either don't disclose pr...

Product
#1012067
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I won the auction but had an expired credit card that was linked with the account. At the time of login this was not checked. It public holidays and I was not checking email often. After sending me Invoice (for the item I wont) and an follow up email (that payment cant...
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2.5
#984043
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I won an auction for a PS4. After it was delivered, I plugged the console but the remote controller never paired with the console... I even checked with a different remote (Brand new) and it never paired either so clearly the console was damaged. I proceeded to return...
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#980840
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I purchased a car from Grays Online with the information provided on the website. A friend of mine called me after the auction to say that the car engine light was on, the engine was misfiring and the car is not drivable. The person selling the car bough the lemon from...
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Anonymous
Anonymous

LODGING COMPLAINT THROUGH NSW FAIR TRADE ATM

Product
#977097
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Graysonline - GOODS NOT DELIVERED
I ordered to UNICA tub chairs from ebay (grays item).I paid for the goods on the 23/11- $408, the items would be delivered by the 28/11. I followed up on the 28/11 as the goods had not been received. They claim that they will locate and get them shipped. 7 days later...
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2.2
I didn't like
  • Being messed around and lied to
  • Lack of accurate information
  • Complaint policy
#972819
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I won 3 items in 3 separate auctions. Only 2 items were delivered. When I queried the delivery date of the third item I was told it had been delivered but I was not home. I requested a consignment number so that I could check with the delivery courier. Grays couldn't...
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2.0
I didn't like
  • Being messed around
#969874
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