grays car auction service item customer money customer service vehicle items
1.0
Details

Update by user Dec 06, 2018

I will say that Fida and Melita were honest can say much for Ms Amber Ravell, you are a master in shiftyness, which isn't honesty. Is it now. Hide behind your fine print.

Original review posted by user Dec 06, 2018

I purchased a trailer at online auction, paid for it in full, organised a pickup with a towing...
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Review
#1416978 Review #1416978 is a subjective opinion of poster.
Service
Graysonline Bidding

Sold my car kept the money | GraysOnline review from Richmond, Victoria County

Now 5 weeks and I have no car and no money, You cannot get any one to talk to and they hide like thieves in the night behind the telephone and internet.
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Review
#1413186 Review #1413186 is a subjective opinion of poster.
Reason of review
need my money please.
Loss
$9209
Preferred solution
Full refund

Sell *** cars | GraysOnline review

They collected $1600 off me and sold me a car that didn't make it out their driveway. We r now 3 weeks later still no car and no money. To b continued. Pissed off customer
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Review
#1404734 Review #1404734 is a subjective opinion of poster.
Product
Toyota Car
Reason of review
Damaged or defective

Car bought in online | GraysOnline review from Sydney, New South Wales

1.5
Details
I was bought online car from VIC auction and all payment process was done I arrange to pick VIC to NSW with carrier pay $565 and all be arranged then gays team was call me car was canceled sale auction luckily I was call back carries who arrange to pickup full refunded GraysOnline say sorry that it what is costumer care and service that bad Should review sale number 00013431959 now my money will refund take time as they say , when Costumer false they will deduct money
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#1379686 Review #1379686 is a subjective opinion of poster.
Service
Graysonline Customer Care
Sold a car two weeks Have received nothing about sale Nothing about my money Sold the car with road worthy and rego Spoke to someone today and they told me I just have to wait Thought Gray,s were better than this This is the same person I spoke to last Thursday...
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Review
#1378656 Review #1378656 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1709
Preferred solution
Let the company propose a solution
Spirits offered for direct sale on GraysOnline . . . . . Absolut Vodka Vanilla - Grays price $45.99 Dan's Price $39.95 Bacardi Superior White Rum - Grays price $41.99 Dan's Price $38.00 These are just a few examples of what they are doing!! You cannot trust them to...
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#1366182 Review #1366182 is a subjective opinion of poster.
2.3
Details
I’m purplexed after ordering a product, instantly finding I’d order the wrong item and attempting to correct it that Grays online would continuously shuffle me around from person to person, answer emails days later or not respond even if it was an immediate reply from...
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#1357335 Review #1357335 is a subjective opinion of poster.
We bought a car from Grays, on delivery we found that the car had no engine oil. Does grays even don't check the engine oil of the car and it was not advertised as well. That is unprofessional and to some extent done on purpose to sell the car at a dearer price then...
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Review
#1356806 Review #1356806 is a subjective opinion of poster.
Service
Graysonline Car Bidding
Cons
  • Ignorance to pre-checking the cars on sale
Reason of review
Damaged or defective
Loss
$4000
Preferred solution
Full refund
1.1
Details
After being told there was an error, they offered to GIVE ME MY MONEY BACK!! As if this was an option???? OR they thought THEY were being Generous!!??? I Won and Paid for TWO items from the SAME AUCTION, including delivery. A Box was delivered Two weeks later,...
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Review
#1345800 Review #1345800 is a subjective opinion of poster.
Pros
  • Seeing things advertised for auction
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution
1.6
Details
Dodgy company with no morales. Bought a TV with 3 mths warranty and TV didn't work when delivered. Had to return the TV to them and they lost my TV. They found it 2 wks later (funny how they found it after I stressed I don't want a refund I want my TV back. They then...
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Review
#1342389 Review #1342389 is a subjective opinion of poster.
Cons
  • Whole experience
Reason of review
Poor customer service
Loss
$600
Preferred solution
Price reduction
Tags
  • Review